Key Account Coordinator

Key Account Coordinator

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD™.

As the Key Account Coordinator, you will support the growth of our partnership with national accounts. You will play a key role in driving execution across existing and emerging accounts. This is a commercially focused role, ideal for someone analytical, detail-oriented and eager to develop into a future Account Manager.

You'll be involved in all aspects from sales analysis, commercial modeling to promotional planning, customer / retail training and day-to-day administration. A strong communicator and natural problem solver, you build relationships easily and bring curiosity, accuracy, and initiative to everything you do.

Responsibilities:

• Support of the team in the development of new businesses and maintenance of current client accounts
• Handle key account customer inquiries effectively and efficiently, escalating where required
• Provide administrative support across the Sales department on all processes, operations and reporting
• Support the wholesale team by updating and maintaining customer records in our CRM system
• Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring overall customer satisfaction
• Support the build of effective sales plans, product launches and activations
• Complete reporting and admin tasks (sales reports, order book maintenance, analysis)
• Build and maintain strong external relationships with retail partners, ensuring proactive communication and collaborative problem solving
• Conduct commercial analysis and prepare sales forecasts to support account planning and decision making
• Create engaging, insight led presentations for internal and external customer meetings
• Collaborate with internal teams (sales, marketing, operations) to ensure seamless delivery of account initiatives
• Monitor competitor activity, category trends, and customer insights to support strategic planning
• Support key accounts with product training, trade marketing, and point-of-sale execution

Qualifications and Attributes:

• At least 2+ years' experience in a sales support, coordinator or Account Manager role (FMCG/Retail background highly regarded)
• Strong Excel skills and confidence in working with data
• Proactive communication skills and ability to build internal and external relationships
• A proactive, solutions-focused mindset with great attention to detail
• Experience with CRM systems is desirable but not essential
• A collaborative, positive attitude that supports a healthy team culture

YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD. Find out more about our commitment to DE&I at yeti.com/esg.html. All applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. YETI Applicant Privacy Notice. YETI welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodation in order to apply for a job, please contact us at accommodationrequest@yeti.com.