Technical Account Manager

Technical Account Manager

Are you energized by optimizing high-value digital ad campaigns and guiding partners to measurable success? Does blending technical expertise with AI-powered insights excite you? We're looking for a Technical Account Manager who can combine strategic thinking, advanced troubleshooting, and exceptional relationship management to help our partners and their SMB clients thrive in today's competitive digital landscape.

About the Job

As a Technical Account Manager in our AI Managed Professional Services – GrowthTech team, you will be the strategic and technical lead for a portfolio of high-impact partner campaigns across Google, Meta, TikTok, and MatchCraft. You'll leverage AI-driven insights, advanced diagnostics, and your paid media expertise to optimize performance, resolve issues, and scale results. Acting as the primary point of contact for partners, you will conduct campaign reviews, lead Quarterly Business Reviews (QBRs), and deliver actionable recommendations that directly influence client satisfaction and retention. This is a hands-on, data-driven role where technical problem-solving meets strategic partner enablement.

Your Impact

As a Technical Account Manager, you'll work with Partner Success, Fulfillment, Product, and GrowthTech Enablement teams to:

• Strategically manage and optimize digital campaigns across SEM, paid social, and vertical-specific platforms using AI-powered insights and platform diagnostics.
• Serve as the primary point of contact for partner campaign questions, escalations, and performance strategy, delivering high-value QBRs and campaign reviews.
• Translate data into actionable insights and clear business narratives for both technical and non-technical stakeholders, enhancing performance visibility and partner trust.
• Collaborate cross-functionally to refine processes, pilot new AI-driven workflows, and contribute to documentation that improves scalability and efficiency.

What You Bring to the Table

You have 3+ years of experience in digital advertising, technical account management, or performance marketing—ideally in a SaaS, agency, or reseller environment. You're proficient in ad platforms like Google Ads, Meta Ads Manager, TikTok for Business, and MatchCraft, and skilled at diagnosing performance issues, applying attribution models, and optimizing campaigns for KPIs like CTR, CPA, and ROAS. You excel at turning complex performance data into partner-ready insights and have a track record of managing high-value client relationships with a proactive, solutions-oriented mindset. You're organized, detail-focused, and thrive when balancing multiple priorities.

Preferred assets include:

• Google Ads and/or Meta Blueprint Certification
• Experience in B2B2C channel relationships
• Familiarity with AI tools for forecasting, reporting, and workflow automation (e.g., ChatGPT, AI copilot tools)
• Bachelor's degree in Marketing, Business, Communications, or a related field

About Vendasta

We're on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them. At Vendasta, you'll be part of something ambitious: helping bring AI transformation to local businesses at scale. As a team member, you'll enjoy:

• Competitive health benefits, flex time, and annual work-from-anywhere options
• Equity opportunities and a chance to directly shape our AI future
• A vibrant workplace culture that embraces experimentation, thought leadership, and continuous learning
• A place where building AI isn't just a buzzword, it's the core of everything we do

Perks

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices. Invest in your growth through education reimbursement, in-house learning opportunities, and a suite of leadership development programs. We're driven by our values; Drive, Innovation, Respect, and Agility, and it shows in everything we do. Give back through community initiatives and volunteer opportunities, and build more than just a career, build a life you love. At Vendasta, you'll find the support, the challenge, and the culture to thrive. Discover your potential. Make an impact. Grow with us.

Help us lead the AI revolution from right here in Saskatoon.