Office Support Technician

Office Support Technician

This position is responsible for processing records into a digital imaging system in accordance with established procedures and provides general office support.

Benefits included in position: Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD), Retirement Benefits, Paid Vacation, Paid Holidays, Paid Sick Leave. Note: This is a CTP Bargaining Unit Position.

Responsibilities:

Essential Duties:

Processes records into a digital imaging system in accordance with established procedures by organizing, alphabetizing, scanning and filing various records and documents; prepares documents; creates the batch; loads the machine; selects appropriate commands and enhancements; monitors the imaging product through spot checks to ensure documents will be accessible in the future. Utilizes the imaging software to find a file/document, to append (add) documents to existing records, and to retrieve information as needed.

Organizes, sorts and files for Public Services and County Roads project documents as directed by the Program Specialist.

Responds to requests for information from other department staff, other agencies, and the public. Retrieves and files records ensuring records remain in the proper order; routes records or documents to requesting party. Pulls inspection files.

Gathers, organizes, copies, binds and prepares documents, files and informational packets.

Opens, sorts, date stamps and distributes incoming mail; prepares outgoing mail.

Performs other duties as assigned.

Education & Experience: High School Diploma (or GED) AND two (2) years of general experience or training related to office support functions; OR an equivalent combination of education and experience which provides the knowledge, skills, and abilities sufficient to successfully perform the essential duties of the job.

Required:

• Successful completion of a general employment verification.

Preferred:

• proficiency with imaging systems; and,
• proficiency with Microsoft Word, Outlook, and Excel.

Equipment Used: telephone, various stamps, hand truck, microfilm/fiche reader/printers, scanner, copy machine, fax machine, computer and department software, printer, and shredder.

Working Conditions: This position is rated as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Environment: moving/mechanical parts.

Physical Demands: carrying, handling, lifting, sitting, standing, walking, fingering, talking, and visual acuity.

Knowledge: grammar, spelling and punctuation; basic filing and file maintenance techniques; customer service techniques; phone etiquette; and, basic knowledge of modern office practices.

Skills (and abilities): applying customer service techniques; pulling and filing documents; performing basic mathematical calculations; computers and word processing and data processing system methods of input; office practices and procedures; learning new work processes; using office equipment such as phones, copiers, calculators and fax machines; establishing and maintaining effective interpersonal relationships at all organizational levels and with the public; and, communication, both oral and written, sufficient to exchange or convey information and to receive work direction.

AN EQUAL OPPORTUNITY EMPLOYER Minorities, Females, Protected Veterans and the Disabled are encouraged to apply. Yakima County ensures equal employment opportunities regardless of a person's age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish the information. Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information. Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service or contact your federal loan servicer. In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States. Yakima County is an E-Verify Employer.