Service And Sales Coordinator - Remote Eligible

Service Coordinator

We are seeking an energetic Service Coordinator. The right person will enjoy a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the team and the success of the company. They will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL.

Core Duties

• Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services
• Assist with creating and maintaining installer schedules and scheduling of customer installs
• Track order progress and communicate with customers accordingly
• Check-in vehicles and inspect for pre-existing damages
• Creating estimates, invoicing and billing
• Reporting and processing of RA's and payment credits
• Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
• Create are review job lists for all locations
• Assisting the Market Manager with administrative and office work as needed
• Occasionally helping to shuttle vehicles from one location to another (current driver license required)
• Other duties as assigned

Job Requirements

• High School Diploma or GED
• 2+ years experience preferred in a sales or administrative role
• Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
• Ability to communicate professionally and effectively
• Excellent phone, interpersonal, and organizational skills
• Demonstrates a sense of urgency and timeliness
• Ability to work independently with limited supervision

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.