Account Manager Trainee (buddy's)

Work Environment: This role typically involves a mix of office work, customer interaction, and occasional off-site visits to meet with clients or collect payments.

Position Summary: We are seeking a motivated and customer-focused Account Representative to join our team at [Your Company Name], a leading rent-to-own business. In this role, you will build strong relationships with customers, manage accounts effectively, and ensure customer satisfaction while supporting the growth of our company.

Key Responsibilities:

• Account Management: Maintain accurate customer accounts by processing payments, tracking account activity, and ensuring timely updates.
• Customer Service: Provide exceptional customer service by addressing inquiries, resolving complaints, and assisting customers in understanding their agreements and options.
• Sales Support: Promote and explain products and services to existing and prospective customers, driving sales and repeat business.
• Collections: Follow up on overdue accounts, negotiate payment plans, and ensure timely collection of outstanding balances while adhering to company policies.
• Documentation: Prepare and maintain necessary paperwork for agreements, payments, and transactions in compliance with company standards.
• Collaboration: Work closely with the sales and operations teams to meet company goals and ensure a seamless customer experience.

Attire: Jeans/pants and a polo shirt. No T-Shirts and no shorts

Business Hours: Monday to Friday 10am to 7pm Saturday 10am to 5pm Some Sundays

Wages: $15.00