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Digital Implementation Executive

Implement digital process improvements to enhance customer experience and loyalty
Warwick, Warwickshire, United KingdomRipon, North Yorkshire, United Kingdom
Entry Level
GBP30,000 GBP / year
yesterday
Wolseley UK

Wolseley UK

A leading UK supplier of plumbing, heating, cooling, and utility products for trade professionals.

1 Similar Job at Wolseley UK

Digital Implementation Executive- Warwick Or Ripon – Technology

Salary: Up to Β£30,000 (Dependent on Experience) + Bonus + Excellent Benefits

Flexible Hybrid Working. 1 – 2 days in the Office

We are Wolseley- a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!

As a Digital Implementation Executive based in Warwick or Ripon, you'll be responsible for:

  • Working closely with our B2B customers across the business to implement process improvements using our digital tools and services
  • Forming and maintaining strong relationships with our customers and being their point of contact as you work to integrate with them via our digital solutions
  • Proposing and implementing solutions for customers to enhance customer experience and improve customer loyalty once integrated
  • Working closely with internal Sales and IT teams, adhering to agreed timelines and project plans

This is a full-time, permanent role working 40 hours per week, Monday to Friday, between 8.00 am – 5.00 pm. This role offers flexible hybrid working and would require you to be in the office 1 – 2 days per week.

And here's what we'd like you to have:

  • Experience in a digital role/environment
  • Experience with electronic file and data transfer methods and protocols (such as EDI, SFTP, or API) would be a valuable asset.
  • Confidence in interacting with customers to build effective relationships
  • Above all, we're seeking someone who demonstrates exceptional attention to detail, communicates clearly, thrives in a team environment, and shows a genuine enthusiasm for learning and personal growth.
  • While technical skills can be developed over time, what truly matters is having the right mindsetβ€” a proactive attitude, and a genuine eagerness to learn and grow.

We look forward to receiving your application!

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Digital Implementation Executive
Warwick, Warwickshire, United Kingdom
GBP30,000 GBP / year
Customer Success
About Wolseley UK
A leading UK supplier of plumbing, heating, cooling, and utility products for trade professionals.