Senior Account Executive

Senior Account Executive

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We\'re a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It\'s our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Medica\'s Senior Account Executive is responsible for managing and nurturing client relationships, driving customer strategy, and overseeing the renewal process. This role involves collaborating with internal teams to determine appropriate pricing strategies, providing valuable insights on product and service improvements, and ensuring a seamless client experience. The ideal candidate will be strategic, proactive, and focused on delivering value to both clients and the company. Performs other duties as assigned.

Key Accountabilities

• Retention & Renewals Management
• Own the end-to-end renewal process for assigned commercial accounts
• Develop and implement strategies to maximize retention
• Ensure timely and smooth contract renewals for clients

• Client Relationship Management & Customer Strategy
• Partner with the account manager to be the primary point of contact for assigned accounts
• Build strong, long-term relationships and establish trust with clients
• Proactively identify client needs and provide strategic recommendations to improve their experience and drive business success

• Upselling & Revenue Growth
• Identify and pursue upselling and expansion opportunities within existing accounts
• Collaborate with internal teams to present value-driven proposals to clients
• Negotiate pricing and contract terms to drive additional revenue growth

• Cross-Functional Collaboration & Process Improvement
• Partner with Account Managers and the Commercial Center of Excellence to enhance the client experience
• Provide insights on pricing, product, and service improvements based on client feedback
• Contribute to internal strategies aimed at improving retention and revenue outcomes

Required Qualifications

• Bachelor\'s degree (Preferred in Business, Marketing, Finance, or related field) or equivalent experience in related field
• 5+ years of related work experience beyond degree

Preferred Qualifications

• Proven experience in account management, sales, or customer success, preferably in a commercial or business to business environment.
• Experience focused in the areas of sales and retention within the health insurance industry strongly preferred

Equal Opportunity Employer including Veterans and Disabled Individuals