IT Manager III - Technical Delivery Manager Digital Banking

IT Manager III - Technical Delivery Manager Digital Banking

Location: Block 23

As an IT Manager III (Digital Technical Delivery Manager) you'll play a central role as a Subject Matter Expert (SME) in The Digital Banking domain for all system processes overseeing the successful implementation of digital banking solutions. In this role you'll manage teams, coordinating with business partners, vendors and internal stakeholders to ensure the delivery of projects for Digital Banking align with strategic goals, architectural standards and maintain the security posture on time and on budget. Additionally, this role will collaborate with internal business partners to proactively address ongoing customer needs and ensure rapid resolution to open issues. In this role you will foster a collaborative environment with focus on continuous improvement and delivery of working software. As the IT Manager III, you'll also participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals.

Responsibilities:

• Manage teams responsible for delivering digital banking solutions.
• Supervise solution and system implementations to ensure they align with strategic goals and architectural requirements.
• Administer the release process, ensuring features correspond with planned releases and addressing dependencies and conflicts across teams while maintaining compliance with WAB's SDLC standards.
• Collaborate with other technology teams to coordinate interdependencies, resolve issues, and recognize overlap among teams and applications.
• Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.
• Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.
• Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.
• Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.

Requirements:

• 7+ years of related experience in IT--App Support, IT--Development, IT--Networking or similar field.
• Bachelor's degree in related field required.
• Demonstrated track record of successful Digital Banking solution deployments (In house developed or commercial products), supported by real-world project outcomes.
• Previous leadership experience required.
• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
• Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits:

We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the Company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.