Key Account Manager - Canada - Remote Eligible

Key Account Manager

The Wellness Pet Company crafts and produces premium pet food, treats, dental chews, and supplements. We believe that premium nutrition focused on proven health outcomes is the foundation of creating mutual wellbeing for pets and their families. As a community of people, Wellies are positively obsessed with how to win for pets and their parents. We believe in the difference we make every single day, and we know that when we work collaboratively, Wellies are unstoppable -- Not only in providing the best nutrition to pets, but in building a better tomorrow for pets, their parents, and the world.

We have an opening for a Key Account Manager to join our sales team. This dynamic, highly visible role is responsible for building and executing a growth plan that executes the Company strategy within the Independent Channel. This role will have particular emphasis on expanding and establishing new business while strengthening relationships with strategic customers in the Greater Toronto Area & Western Canada. The Key Account Manager will report into the Customer Business Manager and will be fully remote with frequent travel to accounts.

• Establish and maintain good business relationships with key accounts; must be cognizant of their strategic direction, financial strength, challenges, and overall value as a business partner
• Develop and manage a business forecast which aligns to goals while ensuring the forecast accounts for market dynamics that are driving the current and future performance, i.e. new areas, new/lost accounts, inventory, account expansion, etc.
• Analyze & understand the critical drivers impacting the business and develop strategies and tactics that capitalize on these drivers. Key indicators include POS, OTD, direct shipments, share development, category index, mix management, spending, returns/markdowns, etc.
• Understand and utilize all key measurements available to manage the business pace, i.e., Inventory Management and SKU productivity
• Ensure execution of Canadian marketing strategy and supplement as needed with account specific programming
• Create and implement new item launch plans
• Deliver thought leadership within the account to establish Wellness Pet as THE category resource
• Identify and develop strong working relationships with cross functional team members including but not limited to marketing, customer service, purchasing and operations.
• Champion business needs for the accounts, whether direct buy or serviced through a distributor; work with peers to manage and develop the indirect support team to ensure objectives are met
• Demonstrate clear ownership, leadership, and accountability
• Communicate crucial market, trade, and competitive information on a timely basis
• Own end-to-end execution of trade shows, including planning, logistics, vendor coordination, on-site presence, and post-event follow-up to ensure maximum ROI and brand visibility.

Team Wellie is a group of people who are truly obsessed with all the best ways about winning for the consumer and the pets they love. And so, we are seeking an individual who:

• Always starts with the consumer
• Is dedicated to doing it right the first time
• Brings their best every day
• Has an "all-in" mindset
• Embraces the hard things and does them right away
• Owns their outcomes
• Gives back to their community

In addition, we are seeking a candidate with the following qualifications:

This position is ideal for a business builder who is energized by a fast-paced and high-changing environment while being passionate about the premium natural pet category. Ideally, our candidate will live near a major metropolitan area in the Greater Toronto Area and have access to a major airport, traveling approximately 25% of their time.

• Bachelor’s Degree
• 3–5 years of demonstrated success and career progression in Sales, preferably within the Pet industry; experience in the sector considered a strong asset.
• Highly analytical with a proven ability and understanding of Key Performance Indicators
• Proficiency in Microsoft Office to manage client information, track activities, and produce reports
• Experience in Salesforce/CPG vision a plus
• Effective control of process and projects; detail oriented and organized
• Strong relationship management skills, including organizational analysis and negotiating skills
• A customer focus with high standards of integrity
• Creative thinking and problem-solving abilities

We care about the wellbeing of our people, their families, and their pets. So, we treat every Wellie to a comprehensive benefits package full of extras to support their health, pets, passions, and professional development. The Wellness Pet Company is proud to be an equal opportunity workplace. We celebrate diversity and are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.