Account Manager - Central Region (US) - Remote Eligible

Account Manager

The Account Manager is to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

You'll help generate new business opportunities by identifying leads and converting them into qualified leads and opportunities through targeted marketing campaigns. Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Responsibilities

Manage the entire sales cycle from finding a client to securing a deal

Unearth new sales opportunities through networking and turn them into long-term partnerships

Present products to prospective clients

Contribute to growing partnerships

Provide professional after-sales support to maximize customer loyalty

Remain in regular contact with your clients to understand and meet their needs

Respond to complaints and resolve issues to the customer's satisfaction

Able to cultivate your own account list or lead the prospect into a provided list (cold calling, social networking, and strategic email campaigning)

Execute outbound sales campaigns (phone, email, etc.) to target accounts using the company's current software providers (Salesforce, Seamless.AI, and other resources)

Diligently update Salesforce and Outreach to stay current on leads and follow-up activities

Work closely with Marketing and Sales Teams to implement targeted sales and marketing efforts and campaigns

Qualify lead and schedules introductory meetings with prospects and Business Development Manager or Sales Engineer

Generate innovative ideas to support customers and boost brand awareness

Use client feedback to improve customer experience

Report on sales results on a regular basis and suggest improvements

Stay up-to-date with product launches and provide support to clients and the sales team