Senior Corporate Sales Account Manager

Client Account Manager

Responsible for managing key client accounts, driving sales, and building strong, lasting relationships with clients. This role involves both sales and account management functions. Plays a pivotal role in maintaining and growing Wakanow' HNI and Corporate client base, generating revenue, and ensuring high client satisfaction.

Client Relationship Management:

• Develop and maintain strong, long-term client relationships.
• Understand clients' needs, objectives, and challenges.
• Act as the primary point of contact for clients.
• Generate new leads of HNI and Corporates.

Sales and Revenue Generation:

• Identify and pursue sales opportunities for new and existing HNI and Corporate accounts.
• Develop and implement sales strategies to meet or exceed sales targets.
• Present products or services effectively to clients.
• Negotiate and close sales deals.

Account Planning:

• Develop account plans and strategies to maximize client satisfaction and revenue.
• Identify growth opportunities within accounts.

Cross-Selling and Upselling:

• Identify opportunities to cross-sell or upsell Wakanow products or services.
• Collaborate with the marketing team to develop campaigns that target new and existing HNI and Corporate clients.

Account Documentation:

• Maintain accurate and up-to-date records of client interactions, sales, and account status.
• Prepare weekly/monthly reports on account status and sales activity.

Client Support:

• Address client inquiries, concerns, and requests promptly and professionally.
• Ensure client satisfaction by providing excellent customer support.

Market Knowledge:

• Stay updated on industry trends, market conditions, and competitors.
• Provide business with insights and information relevant to increasing market leadership.

Requirements:

Qualifications and Requirements:

• Bachelor's degree in, or a related field.
• Proven experience in corporate sales or account management of any sector with a minimum of 3-5 years of successful track record.
• Exceptional communication and interpersonal skills, capable of building and maintaining strong client relationships.
• Strong analytical abilities to assess sales data, draw valuable insights, and implement data-driven strategies.
• Excellent negotiation and presentation skills.
• Ability to work in a fast-paced and dynamic environment, handling multiple projects simultaneously.
• Proficient in using CRM software and MS Office Suite.