Customer Services Officer

Customer Service Officer

This role is working in our Toowoomba Steel Division for a motivated all-rounder supporting the Sales, Service and Administration team. There will be a strong focus on client service, administration and delivery allocation tasks.

About the role:

• Full Time - Monday to Friday
• Overseeing reception, including but not limited to managing all incoming phone calls, visitors to the store and coordinating customer enquiries
• Coordinate delivery truck allocations and confirmations
• Managing the creation of purchase orders as well as reconciliation of monthly invoices onsite
• Creating and maintaining customer and sales documents and reports
• Collaborating closely with our team to ensure seamless project delivery and client satisfaction
• General office administration

About you:

• Experience in a similar administration role preferred, but not essential
• Proficient in Microsoft applications including Word, Excel and Outlook
• Highly efficient and organised professional with excellent communication and interpersonal skills, and a keen eye for detail
• Ability to work autonomously and as part of a collaborative team environment
• Professional presentation and a positive attitude

What we offer:

• Be part of a highly recognized and growing National business
• Salary sacrificing and discounts on fuel, computers, gyms, accommodation
• Training and career development opportunities - i.e. opportunities to upskill and multiskill

About us:

Wagners is an award-winning and diversified construction materials and services provider and innovator of construction materials and New Generation building materials. A highly renowned brand and producer of cement, concrete and composite products. Wagners are also a strong presence in heavy haulage transport services, precast concrete and reinforcing steel.

We provide a workplace where employees are encouraged to grow and thrive.

You must have Australian Working Rights. This is not a sponsorship role.