Implementation Consultant - Retirement

Sr. Implementation Consultant

Together we fight for everyone's opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Voya Financial seeks an experienced Sr. Implementation Consultant with OMNI experience to manage the transition of Large/Mega Corporate Market 401k Plans & TEM/Tax Exempt to Voya as well as for documenting and testing new client implementation projects.

Profile Description:

• Formulate and define system set up and requirements through best practice research, fact-finding and templates, combined with knowledge of applicable business systems and industry requirements.
• Support system requirements and user acceptance testing phases in Omni for medium to large scope enhancements and projects
• Production support for new business going live
• Develop or modify processes to resolve moderate to complex business issues (i.e. financial payroll, demographic payroll, & feedback payroll) and formulate desired results; includes analysis of business and user needs, documentation of system requirements, and translation of business requirements into functional requirements.
• Competent to work at a high technical level for most phases of implementation projects; consider the broader business implications of proposed solutions to current and future business needs.
• Ability to analyze, work with and create data files and file layouts.
• Support QA team research.
• Support Implementation Manager by developing detailed project information.
• Use of requirement/defect management tools.

Minimum Knowledge & Experience:

• 3-5 years of OMNI experience required (7.4 - 7.5 preferred).
• Detailed knowledge of retirement plans and services.
• This is a client facing role - excellent communication skills required.
• Proven problem-solving skills, detail oriented.
• Proven technical proficiency and desktop computing skills.
• Able to multi-task and possess the ability to reprioritize tasks as necessary.
• Self-starter

General Knowledge & Experience:

• Bachelor's Degree or equivalent experience in a directly related field.

Compensation Pay Disclosure:

Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $67,700 - $112,850 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer:

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity:

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations:

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.