Customer Service Specialist For A Kitchen Remodeling Services In The US (home Based Part Time) - Remote Eligible

Job Title

The Company is a kitchen remodeling and improvement service provider that offers a wide range of options, including cabinet refacing, cabinet painting, and custom cabinetry. It delivers affordable and efficient solutions designed to enhance the beauty and functionality of any kitchen. With services tailored to various budgets and timelines, the company makes kitchen upgrades accessible to everyone.

Job Description

• Confirm scheduled appointments

• Follow up with clients after appointments

• Reschedule appointments when necessary to accommodate changes

• Enter measurer's paperwork (provided via screenshot) into Excel accurately

• Upload appointment details into CompanyCam for confirmation and tracking

• Perform basic data entry tasks to support daily operations

• Create and publish a simple weekly post on Facebook (no graphic design required)

Must Haves

• Excellent English communication skills (clear, easy to understand)

• Professional and confident phone manner

• Strong proficiency in Microsoft Excel

• Only open to Filipinos residing in the Philippines.

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam

· Stable internet connection of at least 25 Mbps ~ 50 Mbps

· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later

· Quiet room with no distractions or background noises

· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.