Amazon Account Manager For An Ai - driven Amazon Agency In The US (home Based Full Time) - Remote Eligible

Amazon Marketplace Manager

We provide businesses, startups, and entrepreneurs with dedicated contractors from the Philippines.

An AI-driven Amazon agency that helps brands optimize and grow their digital storefronts. Combining automation technology with expert strategy, the team delivers data-backed solutions to boost performance on the Amazon marketplace.

Job Description

Client Relationship & Account Strategy:

• Serve as the primary point of contact for assigned Amazon seller clients
• Develop and present weekly business reviews outlining performance, insights, and strategic recommendations
• Translate client goals and feedback into clear objectives and roadmaps for the company's delivery teams

Amazon Marketplace Management:

• Oversee day-to-day management of Seller Central: catalog updates, suppression resolutions, inventory alerts, and account health
• Collaborate with ad specialists to build, optimize, and scale Sponsored Products, Brands, and DSP campaigns
• Monitor key metrics (CTR, CVR, ACoS, TACoS, buy box win rate) and initiate data-driven experiments to improve performance

Process Documentation & Best Practices:

• Capture current workflows (e.g., title rewrites, backend term audits, A/B tests) in standardized, machine-readable formats
• Develop and maintain a playbook of the company's best-practice "recipes" for listing optimization, PPC management, and inventory forecasting
• Work closely with Engineering and Data Science teams to translate documented processes into automation specs and test cases

Cross-Functional Coordination:

• Liaise between clients, listing copywriters, designers, PPC analysts, and engineers to ensure seamless execution and handoffs
• Prioritize tickets in the project management tool, escalate blockers, and validate deliverable quality before publication
• Participate in sprint planning and retrospective meetings to align on capacity, deliverables, and continuous improvement

Performance Analysis & Reporting:

• Build and maintain dashboards that aggregate client data across Sales, Traffic, Inventory, and Advertising
• Conduct root-cause analysis for performance deviations; recommend corrective actions
• Automate recurring report generation and distribution to clients and internal stakeholders

Must Haves

• This role is open ONLY to Filipino citizens currently residing in the Philippines

• Experience: 5+ years managing Amazon Seller Central accounts, ideally at an agency or high-growth startup.

• Analytical mindset: Proficient with analytics tools (e.g., Amazon Attribution, Helium 10, Data Studio) and comfortable deriving insights from large datasets.

• Process orientation: Demonstrated ability to document, standardize, and refine workflows; familiarity with BPM tools or templating languages is a plus.

• Communication: Stellar written and verbal skills; able to distill complex tactics into executive summaries and actionable next steps.

• Collaboration: Proven track record of working cross-functionally with engineers, designers, and analysts.

• Organization: Exceptional project management skills; comfortable juggling multiple clients and priorities in a fast-paced environment.

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

• Perfectly working headset and webcam
• Stable internet connection of at least 25 Mbps ~ 50 Mbps
• Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
• Quiet room with no distractions or background noises
• A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.