Classroom Support Technician

Classroom Support Technician

The Classroom Support Technician installs, maintains, and supports technology-enhanced classrooms at the University of Virginia; making it possible for UVA to "serve the Commonwealth of Virginia, the nation, and the world by developing responsible citizen leaders and professionals; advancing, preserving, and disseminating knowledge." Technicians provide audio, video, computer, and other control hardware and software support; ensuring that university and department equipment remains functional for professors and students alike both virtually and in person. Experience working independently and using sound judgment in decision-making under pressure is required as is demonstrated experience working within a framework of standards and guidelines.

Duties/Responsibilities Include:

• Assists faculty, staff, and other end users with technology installed in classrooms.
• Troubleshoots networked, commercial audio, and video systems.
• Installs and configures audio and video equipment in classrooms - including projectors, computers, and Crestron equipment, with the engineers guidance.
• Interpreting and wiring diagrams to terminate audio/video cables.
• Updates/upgrades firmware/software on devices and computers, per instructions.
• Manages audio and video equipment using Crestron software tools.
• Effectively communicates and collaborates in Microsoft Teams.
• Performs other duties as assigned.

Qualifications:

• High school diploma
• Demonstrated customer service skills
• Ability to be on-site in Charlottesville, VA (no opportunity for remote work).
• Preference will be given to applicants with an Associate's degree

Physical Demands:

• Occasional working on ladders, or scaffolding, up to 12 feet tall.
• Working with low voltage electrical power.
• Lifting of equipment weighing up to 50lbs.
• Frequent walking to accomplish tasks requiring the ability to walk up to 2-4 miles in an 8-hour shift.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It's an organization that values results and teamwork. We like the people we work with and the work we get to do. We strive to create a welcoming and supportive workplace where everyone feels empowered to be their authentic selves and share ideas. ITS values work-life balance and provides flexible work location options where possible. These positions are full-time, benefitted, University Staff, hourly roles. Shifts: 7AM - 3:30PM (Monday - Friday) 2:30 - 11:30 PM (Monday - Friday) Starting salary: $52,000. The selected applicant will be required to complete a background check prior to their first day of employment per University policy. This position cannot sponsor applications for immigration now or in the future.

To Apply Complete an application online and search R0077094 and attach:

• CV/Resume
• Cover Letter detailing your interest in this position and highlighting knowledge, skills, abilities, and experiences