Key Account Manager, Qld/nz

Key Account Manager

The Key Account Manager (KAM) will be accountable for assigned hospital accounts, actively promoting Vertex rare disease medicines to relevant healthcare professionals (HCPs) and ensuring that barriers to their usage are effectively addressed. This will be achieved by driving the development and execution of specific account level business plans at all cystic fibrosis (CF) centres; communicating disease and product knowledge to HCP customers and ensuring that the long-term value of the products are fully understood by all relevant stakeholders.

Interacts with a wide variety of key HCP stakeholders in assigned geography

Supports the development and execution of account-level business plans that are insight-driven and will move the business forward

Promotes safe and effective use of Vertex's portfolio of CF medicines, in accordance with the product labels to ensure that the benefits and long-term value of the products are fully understood

Stays current on the CF environment: maintains in-depth knowledge of disease, local drivers, treatment and referral patterns, key account profiles, influence patterns, reimbursement, and barriers to optimal care

Facilitates the coordination of internal and external resources to enhance patient care, and ensures delivery of account plan targets

Works collaboratively and compliantly across functional areas to achieve common goals, particularly with medical, marketing and finance functions

Accountable for performance at the territory level, and contributes to regional and national team performance

Supports appropriate resource allocation to meet customer needs and address gaps in the care system

Supports development and execution of account level business plan, including promotional activities for customers, forecasting and tracking promotional budget

Supports the coordination of internal and external resources to enhance patient care

Participates in meetings, and takes on projects, as requested by management

Exercises sound judgment, and adheres to relevant regulatory and compliance guidelines and company policies

Demonstrates active listening skills as a springboard for creating relevant value to customers and key CF stakeholders

Ability to manage scientific data, and to communicate it effectively to different audiences (e.g., CF physician, hospital director, multidisciplinary team HCPs, hospital/regional payer)

Project management skills

Conceptual understanding of healthcare regulatory and enforcement environments

Demonstrates team-based skills, and is able to network across boundaries

Embraces and adopts new technologies and techniques

Highly competent in a multitude of IT capabilities to support the business needs

Excellent contextual selling skills with proven record of performance

Ability to travel up to 50%

Bachelor's degree

Typically requires 5 years of field experience in biotech/pharmaceuticals industry, or the equivalent combination of education and experience

Experience in respiratory conditions, rare disease and/or across relevant geographies would be beneficial but not essential

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com.