Veterinary Customer Service Representative

VCA Animal Specialty Group (ASG)

VCA Animal Specialty Group (ASG) is an emergency and specialty referral hospital. We focus on specialty services, emergencies, and hospitalization of stable and critically ill patients. We are adjacent to Griffith Park and the Los Angeles Zoo.

We are looking for a candidate that has at least one year of veterinary customer service experience as a CSR or DA.

Pay range: $21.5-$27

Shifts: 10 hours/4 days per week

Schedule: TBD

Requirements for the position:

• Communicate with clients (greet and check-in clients, answer phones, present estimates, etc.)
• Schedule and confirm appointments
• Process payment transactions
• Obtain records from referring Primary Care Veterinarians
• Send and receive phone calls, texts and emails
• Maintain hospital cleanliness, including the lobby, exam rooms, restrooms, pharmacy, breakroom, etc.
• Manage medical records, charts, reports and correspondence
• Ensure clients are having an overall excellent experience

Why You Should Consider VCA Animal Specialty Group

• Competitive compensation ranges from $21.5-$27 per hour, complete benefits package, including: medical/dental/vision insurance (after 30 days of employment), accrued vacation and sick time, paid holidays*, 401k (with company matching), generous employee pet care discounts, and much more! *Inquire within

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