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Customer Service Advisor
Serve as the main contact resolving energy contract queries to enhance client satisfaction
Weldon, England, United Kingdom
Entry Level
GBP25,000
GBP / year
4 days ago
Utility Bidder
A UK-based service that helps businesses compare and switch energy suppliers to save on gas and electricity costs.
1 Similar Job at Utility Bidder
Utility Bidder Customer Service Advisor
Utility Bidder is at the forefront of the energy consultancy industry, specialising in assisting businesses to secure optimal energy contracts while promoting energy efficiency. With a strong commitment to customer satisfaction, we have successfully helped thousands of clients reduce their energy costs.
We are currently looking for a Customer Service Advisor to join our team in Corby. This role is essential in maintaining our high standards of customer care.
Job Responsibilities
- Serve as the main point of contact for customer queries via phone, email, and chat
- Provide detailed information about energy contracts and address any client concerns
- Efficiently resolve customer issues to enhance their experience with our services
- Keep accurate records of customer communications and update client information
- Work collaboratively with internal teams to ensure customer satisfaction
- Contribute to process improvements based on customer feedback
Join us if you're enthusiastic about delivering outstanding customer service and are keen to make a positive impact on our clients' experiences!
Customer Service Advisor
Weldon, England, United Kingdom
GBP25,000
GBP / year
Customer Success
About Utility Bidder
A UK-based service that helps businesses compare and switch energy suppliers to save on gas and electricity costs.