Technology Solution Implementation Professional - Remote Eligible

Technology Solution Implementation Professional

Become a part of our caring community and help us put health first. The Technology Solution Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Technology Solution Implementation Professional work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Role Description

Support Medicaid Implementations and Operations in electronic transmissions set-up for state regulatory partners, health information exchanges, and vendor partners.

Responsibilities

Works with ETL developers, data stewards, project managers, and business SMEs to obtain programming specifications needed to submit information in our proprietary ticketing system that moves data from its origin to its ultimate destination. Ensures proper documentation is completed so that the programming and testing occurs. Tracks and maintains documentation on ET work. Communicates between both IT and non-IT departments on updates, as well as educating non-IT departments on the process. Ensures proper access for authorized users and provides support to data tool users. Conducts connectivity testing when needed. Coordinates establishing connections to SFTP sites in collaboration with the State Technology Market Lead. Coordinates resolution of resolving ETL issues for the market. Participates on vendor and market calls when necessary. Produces reports and analytics outlining progress and resolution. Maintains inventory of market ET transmissions. Other duties as assigned.

Required Qualifications

Two years experience using technology in data analysis projects or in projects that dealt with business data flows. One plus years of ETL experience. Demonstrated understanding of the information needs and processing flows in healthcare environments. Experience with the SDLC phases of a project and general knowledge of project management. Demonstrated excellent written and verbal communication skills. Demonstrated ability to maintain confidentiality, follow directions, and use good judgment in an environment that can be ambiguous and time sensitive. Ability to work EST. SFTP Experience. Process Improvement.

Preferred Qualifications

Power BI, Jira and ADO training preferred. Experience with Agile Methodology and/or Scaled Agile Methodology. Experienced in introducing new processes into a new or existing environment while minimizing disruption and mitigating risks. Experience with Medicare and/or Medicaid. Ability to coordinate with development and user teams to assess risks, goals, and needs and ensure that all are adequately addressed. Bachelor's degree in CS, Engineering, Math, Information Systems, Data Science, Data Analytics, or Statistics.

Candidates should be prepared to work outside regular hours when required to meet essential timelines. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours 40

Pay Range $60,800 - $82,900 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 12-14-2025

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.