Donor Recruitment Account Manager

Where Your Career is a Force for Good

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us.

Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

What You Need to Know

Support the attraction, retention and scheduling of potential blood drive sponsors and education of various stakeholders to maximize blood drive success and achieve established monthly, quarterly and annual blood collection goals. Provide support, development and/or leadership guidance to all volunteers.

This position will support Davis and Weber County.

Key Responsibilities

1. Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives.
2. Support consistent execution of the 12-week drive management cycle, including working with key stakeholders to ensure sufficient drive sign-ups are attained. Facilitate a quality hand off of blood drives between internal stakeholders at the 12-week timeframe.
3. Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals, increase monthly bookings, improve operational efficiency and identify new blood drive sponsors.
4. Provide routine organizational and operational support to blood drive coordinator to ensure achievement of collection operation and annual goals and provide the highest level of customer service to encourage the sponsor to grow their blood program with the Red Cross in frequency and performance metrics.
5. Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups to assist in meeting collection objectives and to comply with all directives, regulations and local operating procedures.
6. Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance.
7. Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.
8. Responsible for providing own transportation for business purposes.

What You Need to Succeed

Education: Bachelor's degree in marketing, sales, communications or related field required. Experience: 1 year of related experience preferred or equivalent combination of education and related experience required. Skills and Abilities: Knowledge of group dynamics, direct sales, customer relationship management/maintenance...

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.