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Clinical Account Manager - Remote

Develop strategic pharmacy care plans to improve customer health outcomes
Salt Lake City
Mid-Level
11 hours agoBe an early applicant
Utah Staffing

Utah Staffing

A government-affiliated entity providing employment services and resources within the state of Utah.

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Clinical Account Manager - Remote

Our work matters. We help people get the medicine they need to feel better and live well. It fuels our passion and drives every decision we make. Innovative business clinician accountable for building and maintaining customer relationships as well as leadership of the account teams within all assigned accounts. Charged with delivering results that demonstrate value to the customer, derived from identifying, demonstrating and selling valued pharmaceutical care and cost solutions that meet the desired outcomes of the customer; general management of the account, including P&L responsibility; and accountability for contract compliance. Accountable for developing and executing the strategic plan for their accounts in conjunction with sales and operations.

Responsibilities

  • Performs customer centric pharmacy services.
  • Owns overall account satisfaction for all assigned accounts.
  • Develops strong relationships with pharmacy department or designated customer contacts.
  • Directs operations account manager in resolving customer service issues.
  • Maintains knowledge in all aspects of the contracts with assigned customers.
  • Creates and maintains partnerships with customers through the development, implementation and execution of strategic business plans.
  • Ensures all Customer and Account-Facing services are provided in a consistent and timely fashion.
  • Demonstrates the value of pharmacy solutions.
  • Identifies opportunities for additional services that address unmet customer needs.
  • Provides clinical operations input and support of client specific claims processing programs.
  • Supports elevated customer service and prior authorization inquiries specific to assigned accounts.
  • Manages financial aspects of account(s).
  • Ensures revenue goals are met, cost of care and administrative expenses managed, and EBIDTA targets achieved.
  • Develops opportunities: Seeks and identifies pharmacy products and service requirements based on a thorough understanding of each customer's strategic business goals.
  • Aggressively drives up-sell of pharmacy program solutions through consultative methods.
  • Supports sales and account management in renewal activities related to assigned accounts.
  • Manages talent: Accountable for identifying creative talent to serve the account.

Minimum Qualifications

  • PharmD or Bachelor of Science Pharmacy degree
  • Current Pharmacist license to practice in the applicable state(s)
  • 1 year work experience in Pharmacy
  • Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

  • 3-5 years' experience in clinical operations, quality, network, pharmacy or project management OR a managed care pharmacy residency.
  • Proven ability to plan, organize, schedule, direct, control and monitor project activities.
  • Well-developed interpersonal skills.
  • Able to perform basic financial analysis.
  • Project management experience and knowledge of health plans required.
  • Provider experience preferred.

Preferred Qualifications

  • Masters' Degree
  • PharmD - Doctor Of Pharmacy, State Licensure - Pharmacy

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job. Potential pay for this position ranges from $108,000.00 - $184,000.00 based on experience and skills.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

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Clinical Account Manager - Remote
Salt Lake City
Customer Success
About Utah Staffing
A government-affiliated entity providing employment services and resources within the state of Utah.