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Junior Operations And Customer Service Specialistcategorybanking Operationsjob Id2025 - 0025290locationwarsaw, Polandposting Start Date10/17/2025anticipated Posting End Date11/30/2025job Typefull Time

Support clients and internal teams by managing account information and communications
Warsaw
Junior
yesterday
US Bank

US Bank

A diversified financial services company providing banking, investment, mortgage, trust, and payment services products to individuals, businesses, governmental entities, and other financial institutions.

Junior Operations And Customer Service Specialist

We are looking for a Junior Operations and Customer Service Specialist to join our team. This role involves supporting both clients and internal teams by managing communications and handling account-related tasks. It's a great opportunity for someone with a customer-focused mindset and strong attention to detail.

Responsibilities:

  • Handle email correspondence with clients in a professional and timely manner
  • Assist internal teams by responding to client queries they receive
  • Update account information including payment details and data changes
  • Add new data to client accounts and provide general account support

Requirements:

  • Proficiency in English (written and verbal)
  • Minimum 1 year of relevant experience
  • Strong communication and organizational skills
  • Ability to multitask and work collaboratively across teams

Location Expectations:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

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Junior Operations And Customer Service Specialistcategorybanking Operationsjob Id2025 - 0025290locationwarsaw, Polandposting Start Date10/17/2025anticipated Posting End Date11/30/2025job Typefull Time
Warsaw
Customer Success
About US Bank
A diversified financial services company providing banking, investment, mortgage, trust, and payment services products to individuals, businesses, governmental entities, and other financial institutions.