Tier 2/VIP IT Desktop Support

Tier 2/VIP Desktop Support

The Tier 2/VIP Desktop role would be responsible for assisting our EVPs & SVPs with IT issues and general support. In addition, support board meetings, global economic summits, and large-scale high visibility meetings. Monitoring, triaging, and closing tickets. Strong communication skills and ability to provide white glove service and translate technical data for executive users.

Additional Skills & Qualifications

Bachelor's Degree, preferably in Business Administration, Computer Science, Information Technology or:

5 years of experience with IT Certifications (ITIL, CompTIA, A+, Fundamentals)

Dedication to ongoing continuing education.

Experience:

5-7 years of proven experience within IT engineering or System Administration

Knowledge of ITSM and ITIL processes including incident and problem management

Excellent knowledge of:

Active Directory, Identity and Access Management, Device Management and Endpoint security

SaaS solutions

Microsoft 365, CRM, SharePoint, SCCM, MDM (Mobile Device Management)

System Admin experience

iPhone & Mac Laptop equipment

Conferencing equipment - VoIP, Zoom, MS Teams, Clickshare's, Projectors

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis, IN.

Application Deadline

This position is anticipated to close on Oct 18, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.