Strategic Account Coordinator

Strategic Account Coordinator

CHI Overhead Doors is seeking a Strategic Account Coordinator to provide dedicated support for key customer programs and internal sales operations. This role will manage the Precision Garage Service relationship as the primary internal point of contact, ensuring account setup, rebate administration, product support, estimates, and warranty management are handled accurately and efficiently. In addition, the Strategic Account Coordinator will support our builder programs by verifying rebates, assisting with vendor relations, and identifying opportunities for growth. The position will also assist the Division Sales Manager with data requests, project support, and other special assignments. This position is based in Arthur, IL with occasional travel to key account events (less than 25%) and reports directly to the Division Sales Manager.

Responsibilities include (but are not limited to):

• Serve as the internal point of contact for Precision Garage Service, ensuring branches are supported and account needs are met.
• Manage account setup for approximately 150 locations, coordinating with internal teams for seamless onboarding.
• Calculate, process, and verify rebates.
• Support branches with ordering product, providing estimates, and managing warranties.
• Assist with vendor relations and program administration.
• Track account activity and look for opportunities to improve support and increase growth.
• Provide data, reporting, and project assistance to the Division Sales Manager.
• Take on special assignments and cross-functional projects as needed.
• Maintain strong communication across internal teams to ensure account needs are prioritized and executed.

Compensation Data

Starting Base Salary Range: $70,824-$84,453.82

ROA Bonus percentage is variable, determinate upon company performance each year, up to 33% of annual salary.

10% of Nucors pre-tax earnings are contributed to the Profit Sharing Plan annually and distributed to all eligible teammates. A large portion is deposited into your profit-sharing account, and a smaller portion is distributed in cash. Current 6-year average = 19.88% of your eligible earnings. Eligible earnings include regular pay, overtime, and bonus.

Benefits

C.H.I. Overhead Doors, a Nucor company, is proud to offer industry-leading benefits to its teammates. These benefits include, but are not limited to:

• Annual Profit-Sharing Bonus
• 401K program with company match
• Paid maternity & Paternity leave
• Paid time off, 11 paid holidays, 1 personal day
• Short-term disability/sick pay
• Zero-deductible medical & dental insurance
• Vision insurance
• On-Site Health Clinic in Arthur, IL (free for teammates' & their covered spouses & dependents)
• Teladoc (free virtual access to medical, dermatology, and mental health professionals)
• No-cost physical therapy & wellness programs
• Nucor stock purchase plan with company match

Minimum Qualifications:

• Associates degree in Business, Sales, or a related field OR equivalent experience.
• 12 years of experience in customer service, account coordination, or sales support.
• Strong organizational skills with attention to detail.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint); ability to learn internal systems quickly.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and deadlines.

Preferred Qualifications:

• Experience in the building products or garage door industry.
• Prior experience supporting multi-location customer accounts.
• Familiarity with rebate programs, warranty claims, and vendor account structures.

Nucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplace