Senior Strategic Business Account Manager

Senior Strategic Business Account Manager

Location: Tempe, AZ, US

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

Summary

Serves as Strategic Energy Management's Tier 1 Strategic Energy Manager providing qualitative preparation, negotiation and execution of major energy, pricing, renewable energy, sustainability, and carbon initiatives. Provides critical analysis and program content for executive industry discussions between SRP's largest strategic commercial and industrial customers and SRP's Senior Executive Management. Leads and develops evolving national customer strategies specifically under Tier I Manager guidance. Requires comprehensive baseline understanding of SRP's corporate direction involving Strategic Planning, Resource Planning, Corporate Pricing, Economic Development, Sustainability, Supply & Trading, Product Development, Government Relations, Strategic System Projects, Transmission Planning, Engineering and Water Resources. Ability to comfortably engage and clearly communicate with national, customer corporate energy teams and industry consultants bridging alignment of advanced energy concepts developed by SRP decision makers. Perform special projects as guided by the Tier I Manager, including various opportunities to lead required initiatives with key SRP Commercial customers. Project examples include Sustainable Energy Offering (SEO), Distributed Energy Resources (DER), Renewable Energy Credits (REC), Pricing, Interruptible Programs, Cost Allocation Review, Integrated System Planning (ISP), Full Electric Service Riders (FESR) and various Pilot programs.

What You'll Do

Serve as single point of contact with assigned strategic customers.

Represent Strategic Energy Management in negotiations, preparation, communication and execution of major initiatives including: renewable energy, sustainability, and customized Full Electric Service Rider agreements and economic development rate agreements.

Represent SRP in and initiate executive discussions with SRP's Tier I strategic commercial and industrial customers.

Provide strategic customer interpretation and guidance to SRP's Senior Executive Management about complex energy and sustainability initiatives. This important engagement serves SRP's Senior Leadership in creating aligned future initiatives with SRP's most critical strategic customers.

Prepare and deliver presentations on behalf of SRP's Senior Executive Management to major SRP customers and industry consultants.

Analyze Tier I customer operations for opportunities to market SRP's current products and services using energy management analyses and problem-solving skills to identify opportunities.

Evaluate and recommend end-use technologies and materials related to customer's energy use and facility operation. Coordinate and perform price plan comparisons plus significant load and cost of operation evaluation for customers.

Analyze assigned market segment for trends that pose opportunities for or threats to the customers' businesses as well as SRP's goals.

Leadership of internal and external stakeholder teams to arrive at solutions producing hard dollar savings in compliance with growing Carbon offset regulations.

Establish track record of engaging with CEOs, CFOs and Corporate Energy Executives of national Fortune 100 and Fortune 500 firms.

Host assigned customers.

Provide/ensure 24-hour, 7-day access as a single point of contact to SRP.

Participate in complementary trade groups and business associations in partnership with customers.

Closely engage and work with SRP's Economic Development, Grid Integration, Resource Planning, Water Supply, Strategy & Corporate Services, Metering, Substation Design, Government Relations, Corporate Pricing, and others.

Effectively communicate to customers SRP's Rules & Regulations, Price Plans, Corporate Objectives.

Travel when necessary.

What It Takes To Succeed

Recognized as a Certified Energy Manager (CEM), or must attain the certification within one year of hire.

Requires a minimum of seven years of experience.

A bachelor's degree related to the assignment from an accredited institution is preferred.