Project Coordinator, Audio Visual - Intercontinental Hotel Miami

Project Coordinator, Venues

The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore's Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO).

Key Job Responsibilities

Event Planning

Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.

Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.

Review sales documents to confirm that the equipment and technical positions to ensure they meet client's needs.

Event Execution

Communicate event execution plan and on-site changes including billing, production schedules and client requests.

Review all necessary information with crew leads to ensure a successful and profitable event.

Operate equipment and assist crew as necessary/qualified.

Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.

Administrative & Training

Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary.

Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting.

Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce.

Job Qualifications

High School Diploma required

3+ years tech experience in the event technology or Broadcast industry

2+ years of administrative and customer service experience, preferred.

Strong written and oral communication skills

Strong Technical Background

Strong Client relationship skills

Operational logistics experience

Works well under pressure

Ability to multitask

MS Office experience

Ability to read technical diagrams preferred

Competencies

Deliver World Class Service

Hospitality

Ownership

Do The Right Thing

Instills Trust

Safety Conscious

Drive Results

Action Oriented

See The Big Picture

Tech Savvy

Value People

Communicates Effectively

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.