Programmatic Account Manager

Account Manager, Programmatic

The Account Manager, Programmatic is responsible for the day-to-day post-sale execution and campaign management across our roadside, airport, and Times Square inventory footprints. This role interfaces closely with the Product, Ad Operations, Data, and Sales teams to ensure Clear Channel Outdoor programmatic campaigns deliver value to clients and maximize revenue to the organization.

Job Responsibilities:

- Own the end-to-end post-sale activity for a substantial book of business across the country, servicing client-direct, trading desk, and agency business.

- Utilize multiple industry-leading Supply-Side Platforms (SSP) and proprietary CCO tech solutions in a hands-on-keyboard fashion to manage, report on, and optimize campaigns.

- Engage with DOOH and omnichannel Demand-Side Platforms (DSP) partners including The Trade Desk, Yahoo, Vistar Media, DV360, and others to facilitate campaign activation.

- Produce insights and reports mid and post-campaign to deliver against client KPIs and optimize yield for CCO.

- Partner with sales team to strategically upsell, cross-sell, and drive renewals for existing accounts.

- Liaise with the data team to set up research studies, review study outcomes, and craft optimization recommendations for clients.

- Manage project and campaign-level deliverables across internal and partner stakeholders.

- Provide hands-on assistance with any escalations as they pertain to ad implementation, creative issues and troubleshooting, ad tagging, third party integrations, inventory, and/or campaign delivery discrepancies.

- Other projects and duties as assigned.

Job Qualifications:

Education:

- Bachelor's degree in business, marketing, technology, or related field preferred, or equivalent combination of education, training, experience, or military experience.

Work Experience:

- Minimum 18 months working across functions in the media agency, publisher, or OOH media-owner space in a media planning, media buying, or account management capacity.

- One year working in a programmatic-heavy or programmatic-centric role working with ad technology (i.e., platforms, products, and monetization) and managing ad campaigns preferred.

- Experience with OOH-specific ad tech like Vistar, Broadsign, Place Exchange, Magnite, Hivestack, etc. preferred.

Skills:

- Proficient in Microsoft applications (i.e., Word, Excel, PowerPoint, etc.), PowerBI, Atlassian platforms.

Competencies:

- Attention to Detail: Working in a conscientious, consistent, and thorough manner.

- Information Gathering and Processing: Locating and collecting data from appropriate sources and analyzing it to prepare meaningful and concise reports that summarize the information.

- Insights Analytics: Aligning data strategy and insights with business applications.

- Presentation: Preparing and delivering presentations in a variety of formal and informal settings, engaging the audience and managing the logistical components of the presentation such as the location and technology.

- Problem Solving: Identifying problems and the solutions to them.

Physical Demands:

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands.

- Employee must have the ability to lift and move items up to 15 pounds.

- Employee must have the ability to see written documents and computer screens, and to adjust focus.

- This job is performed in a temperature-controlled office environment.

Other Requirements:

- Able to travel outside of the office 10-15%.