IT Technician II
USA Jobs
IT Technician II
Deliver first-level help desk support for all UTS-supported systems.
Assist students, faculty, and staff with issues related to Villanova technology and systems.
Diagnose and resolve computer-related problems.
Record support requests using the TeamDynamix (TDX) ticketing system.
Enrollment as a graduate student at Villanova University with 1 year of previous relevant experience or relevant coursework.
Willingness to complete necessary training and certifications.
Strong problem-solving abilities and effective communication skills.
Basic technical knowledge to support IT infrastructure (e.g., troubleshooting hardware/software, understanding of operating systems).
Excellent written and verbal communication skills.
Strong customer service experience.
Summer, Fall, and Spring position.
Technology Support Services will provide ALL training.
Wage Rate: $13.00
Open Until Filled