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IT Tech Analyst I

Own the IT service desk operations and optimize ticket response and resolution processes
Glenwood Springs, Colorado, United States
Entry Level
$38 – 48 USD / hour
yesterday
USA Jobs

USA Jobs

Provides a centralized online platform for searching and applying to employment opportunities across the United States.

Service Desk It Support

Full time position provides Service Desk IT support to all HCE customers. Answers support tickets and assist with whatever technical issues the client may be facing including troubleshooting hardware, software, networking, and other computer-related technologies. Performs workstation replacements in accordance with IT equipment lifecycle and assists IT employees with work plans and special projects. Contributes to a strong security culture by practicing cybersecurity awareness and by referring identified security issues to senior team members for resolution or mitigation.

Requirements:

Associate's degree in computer science, information systems/technology or related field

1 year or more of related work experience and/or training

CompTIA A+, Network+ or similar certification preferred upon hire

Valid Driver's License

Starting wage $38.04 - $47.55 per hour DOE. If you're interested in this great career opportunity and helping us achieve our vision of "leading the responsible transition to a clean energy future" please visit our website to apply. Application deadline is 11 PM January 18, 2026. Incomplete applications will not be considered. Job offer is contingent on results of pre-employment drug screen, background and driving record checks.

Note: position is subject to compliance with HCE's Nepotism Policy

We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity.

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IT Tech Analyst I
Glenwood Springs, Colorado, United States
$38 – 48 USD / hour
Technical Support
About USA Jobs
Provides a centralized online platform for searching and applying to employment opportunities across the United States.