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Help Desk Analyst I

Provide technical support to ensure seamless end-user technology experience
Waltham, Massachusetts, United States
Entry Level
9 hours agoBe an early applicant
USA Jobs

USA Jobs

A platform offering a comprehensive database of federal employment opportunities across various government agencies in the United States.

It Service Desk Technician I

We are looking for an IT Service Desk Technician I to provide day-to-day technical support to our team and communities. In this role, you'll help troubleshoot technology issues, assist with system maintenance, and ensure a positive experience for end users.

The ideal candidate has 1-2 years of IT or technical support experience, strong problem-solving skills, and the ability to explain technical concepts clearly. A high school diploma is required, with technical certifications considered a plus. Reliable transportation and the ability to occasionally lift equipment are also needed.

This is a great opportunity for someone early in their IT career who is eager to build their skills in a collaborative, team-oriented environment.

Technology Doesn't Change the World, People Do.®

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Help Desk Analyst I
Waltham, Massachusetts, United States
Technical Support
About USA Jobs
A platform offering a comprehensive database of federal employment opportunities across various government agencies in the United States.