Enterprise Account Manager - Data Centers

Enterprise Account Manager

The Enterprise Account Manager (EAM) is responsible for managing and growing relationships with a select portfolio of high-value enterprise customers in the Data Center vertical. This role focuses on delivering integrated EPMS and BAS solutions that meet the most demanding requirements for uptime, scalability, and operational intelligence. The EAM will act as the customer's trusted advisor, ensuring satisfaction, driving account expansion, and aligning Albireo Energy's offerings with the customer's long-term strategic objectives.

Essential Functions: The successful candidate will be able to successfully perform the essential functions of this position with or without reasonable accommodation.

Serve as the primary point of contact for assigned enterprise accounts, ensuring consistent engagement at executive, operational, and technical levels.

Develop and execute strategic account plans to expand revenue, strengthen relationships, and position Albireo Energy as a preferred partner.

Facilitate quarterly business reviews (QBRs) to align goals, review performance, and identify new opportunities.

Maintain deep understanding of customer business drivers, technical requirements, and strategic priorities in mission critical environments.

Identify opportunities for expansion within existing accounts, including system upgrades, expansions, and new site deployments.

Collaborate with estimators, engineers, and business development to design EPMS and BAS solutions tailored to each customer's operational and compliance needs.

Lead pursuit strategies for major opportunities, leveraging competitive intelligence and Albireo Energy's full portfolio.

Ensure opportunity management best practices in CRM, including stage progression, forecasting, and win/loss analysis.

Customer Success & Delivery Support

Partner with operations and project teams to ensure successful project execution, meeting performance, schedule, and budget targets.

Monitor system performance and service contract compliance to ensure customer satisfaction and retention.

Proactively address issues, risks, or escalations to maintain trust and long-term engagement.

Market & Industry Engagement

Stay current with trends, standards, and emerging technologies in Data Center controls, EPMS, and BAS.

Represent Albireo Energy at industry events, trade shows, and customer-facing forums.

Provide feedback to product and service teams on evolving customer needs and competitive dynamics.

Requirements

5+ years of experience in enterprise account management, preferably within the Data Center, Mission Critical, or related technology sectors.

Proven track record managing large, multi-site customer accounts with multi-million-dollar annual spend.

Technical knowledge of EPMS (e.g., Schneider, Siemens, Eaton) and BAS platforms (e.g., Tridium Niagara, Johnson Controls, Siemens, Honeywell).

Strong understanding of power monitoring, building automation, and system integration in mission critical facilities.

Experience in solution-based selling with long, complex sales cycles.

Excellent communication, negotiation, and presentation skills.

Proficiency in CRM systems (Salesforce, HubSpot, or equivalent).

Preferred

Bachelor's degree in engineering, Business, or related field.

Familiarity with project delivery models for data center builds and retrofits.

Experience working with general contractors, engineers of record, and OEM partners.

Knowledge of ESG, energy efficiency, and green building compliance in data center operations.

Salary range: $100k-$140k base + sales incentives DOE.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

Voluntary Life Insurance

Short Term & Long Term Disability

Paid Vacation

Paid Sick Time

Paid Holidays

401K with Company match

Albireo Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.