Domestic Transportation Customer Service
USA Jobs
Expeditors Job Post
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all which foster an innovative, customer service-based approach to logistics.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Transcon files and reporting
- Ensure accurate and timely client and vendor billing
- Ensure delivery of freight and timely clearance when applicable
- Interact with customers in arranging their shipments to meet customers service standards
- Contribute and maintain good relationships with suppliers
- Meet compliance at all times
- Network communications, timely responses to emails and requests
- Meet KPI standards in accordance with Company policy
- Understand customers procedures and maintain updated internal DLSOPs
6 months to 1-year related experience and/or training; or equivalent combination of education and experience
Understanding of shipping documentation is a plus
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word)
Hazardous Materials certification (preferred)
Fluent in English
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
$23-$25 per hour
Hours are 8 AM - 5 PM
All your information will be kept confidential according to EEO guidelines.