Customer Services Rep

Customer Service Representative

We are seeking a dedicated and personable Customer Service Representative to join our team in Clayton, NC. In this role, you will be the first point of contact for clients, providing exceptional service and ensuring a positive experience as they explore model homes.

Location: Clayton, NC

Pay Rate: $19.23 per hour

Schedule: 40-hour work week with rotating weekends

Monday-Wednesday, Thursday, Friday: 9 AM - 6 PM

Tuesday: 10 AM - 8 PM

Saturday: 10 AM - 5 PM

Sunday: 12 PM - 4 PM or 1 PM - 5 PM Note: This position requires biweekly weekend work.

Job Duties:

• Provide exceptional customer service in a client-facing role.
• Greet all clients as they enter the premises.
• Conduct tours and walk clients through model homes, addressing any inquiries.
• Proficient use of MS Office Suite, with heavy Excel experience required.
• Must be personable and committed to ensuring client satisfaction.
• Experience in furniture or car sales is beneficial for this role.

Qualifications:

• High school diploma or equivalent required.
• Must have customer service or sales experience.

If you are passionate about customer service and eager to work in a dynamic environment, please submit your resume for consideration!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. Employees are entitled to earn paid sick leave under the applicable state or local plan.

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.