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Customer Service Specialist
Manage inquiries and facilitate communication between community members and agency staff
Muskegon, Michigan, United States
Entry Level
6 hours agoBe an early applicant
USA Jobs
A platform offering a comprehensive database of federal employment opportunities across various government agencies in the United States.
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Customer Services Specialist
A Customer Services Specialist, under direction and review of the Communications and Training Manager acts as processor of agency customer, staff, and community inquiries and facilitates communication and action in response to customer service issues. A person in this classification provides clerical support, develops, distributes member service and orientation information, assures provision of information to the general community, and supports the customer service feedback process, data monitoring, and reporting.
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A platform offering a comprehensive database of federal employment opportunities across various government agencies in the United States.