Customer Service Representative
USA Jobs
Customer Service Representative
Robert Half Administrative & Customer Support division is seeking a detailed Customer Service Representative to join our client in Sparks, Nevada. This contract to permanent role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing exceptional service to customers. The position involves front office support, handling payments, and addressing customer concerns with tact and efficiency.
Responsibilities:
- Greet customers and manage interactions
- Process and collect payments accurately and efficiently.
- Handle customer inquiries, including resolving complaints and providing solutions.
- Answer inbound and outbound calls promptly and professionally.
- Maintain detailed and accurate records through clerical and receptionist duties.
- Complete required paperwork with precision and attention to detail.
- Manage tasks in a calm and organized manner, even when dealing with challenging situations.
Requirements - Minimum of 2 years of experience in customer service or related roles.
Proficiency in handling inbound and outbound calls with professionalism.
Strong clerical and organizational skills, including accurate data entry.
Ability to collect and process payments efficiently and securely.
Excellent communication and interpersonal skills.
Experience managing customer concerns and complaints effectively.
Demonstrated ability to multitask and prioritize responsibilities.
Strong attention to detail, especially in completing paperwork.