Customer Service Representative

Call Center Representative

As a Call Center Representative at one of our top clients, you'll be responsible for providing top-tier customer service through inbound and outbound calls. You'll assist customers with rental reservations, roadside assistance, billing inquiries, and general support in a fast-paced, team-oriented environment.

Note this shift is from 11:30am-8pm IN PERSON There is potential to shift schedules after 4-6 months.

Additional responsibilities include:

• Handle incoming sales and customer service calls in our busy corporate sales center
• Explain sales procedures and respond to inquiries
• Input customer information into the Salesforce.com database
• Coordinate work with departments including Titles, Tax, and Asset Management
• Interact with internal Penske departments and field locations
• Assist with sales transactions and related administrative work
• Various duties as assigned to support the efficient operation of the Sales Center
• Other duties as assigned by the supervisor

Qualifications:

• High school diploma or equivalent preferred.
• Strong customer service and communication skills.
• Ability to work outdoors and in a team environment.
• Basic computer skills are a plus.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Reading, PA.

Application Deadline

This position is anticipated to close on Oct 13, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.