Customer Service Representative - Remote Eligible

Customer Service Representative - Call Center (Remote After Training)

Location: Columbia, SC

Pay Rate: $14/hour

Duration: 3-month contract

About the Role

Are you passionate about helping others and providing exceptional customer service? We're seeking Customer Service Representatives to join a dynamic team supporting transportation coordination for individuals with disabilities. This is a meaningful opportunity to make a difference in your community while growing your career in a supportive environment.

What You'll Do

As a CSR, you'll be the first point of contact for callers seeking assistance with transportation services. Your day will be split between handling calls and performing administrative tasks. Responsibilities include:

• Answering inbound and outbound calls with professionalism and empathy
• Scheduling trips and verifying eligibility for transportation services
• Processing picture IDs and handling customer requests
• Performing clerical duties such as faxing, data entry, and documentation
• Supporting ADA Core Services and other disability-based programs
• Providing receptionist coverage and managing office supplies and equipment
• Ensuring compliance with HIPAA and maintaining confidentiality

What We're Looking For

• 1+ year of call center experience required
• Strong communication and organizational skills
• Ability to multitask and work independently
• Comfortable with data entry and administrative support
• Commitment to providing excellent customer service

Work Environment

Training: On-site at our office for the first 2 weeks

After Training: Fully remote

Why You'll Love This Role

• Make a real impact by helping individuals access essential transportation
• Gain valuable experience in healthcare and customer service
• Work in a supportive and inclusive team environment

Ready to take the next step in your career? Apply today and help us make transportation more accessible for those who need it most.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 27, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.