Customer Service Representative - Bilingual

Bilingual Customer Service Representative

One of the largest sporting and outerwear companies based out of the Pacific Northwest is looking to hire bilingual customer service representatives to their team to support their high volume busy season. These positions will be onsite in the Beaverton/Portland area and will be seasonal positions.

Provide exceptional customer service and problem solving by responding to all inbound/outbound calls

High-level negotiation and diplomacy in resolving differing expectations (customer vs. company policy)

Assist customers with new and existing accounts, account billing, and payment information

Resolve customer inquiries in an effective and efficient manner

Makes discretionary decisions in granting financial and non-financial assistance to customers

Always be striving to learn about product and service changes

Be an active listener that can show empathy and patience in a non-scripted environment

Responding to 10 emails per hour regarding product questions, non-scripted calls tailored to the specific customer they are working with

Additional skills and qualifications:

1+ years of customer service experience

Pay and benefits

The pay range for this position is $21.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace type

This is a fully onsite position in Portland, OR 97229.

Application deadline

This position is anticipated to close on Oct 13, 2025.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.