Customer Service Representative

Customer Support Professional

We are seeking a full-time Customer Support Professional to serve as a key point of contact for clients and internal sales partners. This role is responsible for managing inbound communications, maintaining accurate records, and ensuring a seamless customer experience. The ideal candidate is organized, responsive, and comfortable balancing multiple priorities in a fast-paced environment.

Key Responsibilities

• Act as a primary contact for customer inquiries received via phone, email, and other communication channels
• Provide timely, solution-focused responses while maintaining a professional and courteous approach
• Accurately update and maintain customer records, orders, and related documentation
• Coordinate with internal teams, including sales, to ensure consistent and efficient service delivery
• Monitor and prioritize open requests to ensure follow-through and resolution
• Support occasional company events, including limited travel as needed

Requirements

Qualifications & Skills

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
• Strong written and verbal communication abilities
• Excellent organizational and time-management skills with the ability to manage competing tasks
• High level of attention to detail and accuracy
• Professional phone presence and customer-focused mindset
• Ability to collaborate effectively across departments
• Self-directed, dependable, and able to work independently
• Bilingual Spanish/English is a plus
• Willingness to travel periodically for company-sponsored events

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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