Customer Service Representative
USA Jobs
Customer Service Representative
A large chemical manufacturing client of Insight Global is seeking a Customer Service Representative to join their Customer Service team in Riceboro, GA. In this role, managing a region of accounts that have relationships with the resellers, and handle all issues that come from the accounts via email and phone. You will be responsible for handling situations involving invoice disputes, placing new orders, incorrect entries, etc. You will handle 200+ emails a day, with the occasional phone call with customers, and interact with the planning, scheduling, regulatory, and inventory team on a daily basis to ensure customer issues are corrected. The established pay rate for this position is $21-23/hr, based on experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
Skills and Requirements
· 1+ years of office experience
· Extensive email experience - ability to handle 200+ emails a day
· Experience utilizing Microsoft platforms