Customer Service Representative

Customer Service Representative

Location: 6425 Pasco Hauling - New Port Richey, FL

Pay: $18.00 per hour

Schedule: Monday-Friday | 8:00 AM - 5:00 PM

Why Choose Waste Connections?

At Waste Connections, we're more than a waste management company-we're a team committed to serving our communities and supporting each other. We believe in creating an environment where employees feel empowered, valued, and trusted to make a difference every day.

About the Role

As a Customer Service Representative, you'll be the voice of our company-helping customers with their service needs and ensuring smooth operations for our drivers and teams. This role is about more than answering calls-it's about building relationships, solving problems, and making a positive impact.

What You'll Do

Answer customer calls and process requests for new service, changes, or discontinuation

Accept payments, research billing inquiries, and update account information

Work closely with drivers and operations teams to ensure timely and accurate service

Resolve customer issues with cost-effective, safe, and environmentally responsible solutions

What Makes You a Great Fit

2+ years of high-volume customer service experience

Proficiency with Microsoft Word, Excel, and Outlook

Excellent verbal and written communication skills

Strong problem-solving ability and a passion for helping people

What We Offer

Competitive Pay: $18/hr

Full Benefits Package, including:

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation

Extra Perks:

Employee Assistance & Mental Health Program

Emergency Travel Assistance

Prepaid Legal Plan

Scholarship Opportunities for Kids

Employee Stock Purchase Plan

Employee Relief Fund

Life Insurance & Disability Coverage

Join a team that values safety, teamwork, and community impact. Apply today and connect with your future at Waste Connections!

Waste Connections is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.