Customer Service Representative - Remote Eligible
USA Jobs
Customer Service Representative
Perform a variety of customer service functions.
Handle customer service inquiries and problems.
Provide orientation and education for various types of equipment to customers. May also include instructions on patient owned repairs.
Use systems for tracking, information gathering, or troubleshooting.
Respond to inquiries and may refer customers to secondary sources.
Maintain records as appropriate.
Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences:
1-2 years of customer service experience, preferred.
Strong verbal and written communication skills
Strong problem-solving and interpersonal skills.
Ability to provide professional and courteous service in a fast-paced environment.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.