Customer Service Representative

Customer Service Representative (CSR)

We are supporting a large-scale hiring initiative with Huntington Bank for multiple Customer Service Representative (CSR) openings. Due to limited internal recruiting capacity, additional support has been requested to help drive this project forward. This is a high-visibility opportunity with potential for ongoing project work based on performance and hiring success.

Key Responsibilities

• Handle a high volume of inbound and outbound customer service calls
• Provide exceptional customer support by addressing inquiries, resolving issues, and delivering accurate information
• Maintain professionalism and strong communication across all customer interactions
• Document customer interactions and updates within internal systems
• Meet performance metrics related to call handling, quality, and customer satisfaction

Requirements

• Previous customer service experience (call center experience preferred)
• Strong communication and problem-solving skills
• Ability to handle high call volumes in a fast-paced environment
• Comfortable working with multiple systems and navigating technology
• Reliable, professional, and customer-focused

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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