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Customer Service Representative
Provide outstanding customer support by promptly resolving inquiries across phone, email, and chat channels
San Diego, California, United States
Entry Level
16 hours agoBe an early applicant
USA Jobs
Provides a centralized online platform for searching and applying to employment opportunities across the United States.
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Customer Service Representative
Are you passionate about delivering exceptional service and building lasting relationships with clients? Our company is seeking a dedicated customer service representative to join our team. In this role, you'll be the primary point of contact for client inquiries, ensuring a positive experience with every interaction.
Key responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Resolve customer issues efficiently while maintaining high satisfaction.
- Maintain accurate records of customer interactions and update account information as needed.
- Collaborate with team members to identify solutions and escalate complex issues when necessary.
- Proactively offer information about products and services to address client needs.
Requirements:
- Prior experience in a customer service or call center environment preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving ability and attention to detail.
- Proficiency with common office software and crm systems.
- Ability to work independently and as part of a team in a fast-paced environment.
Robert half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
About USA Jobs
Provides a centralized online platform for searching and applying to employment opportunities across the United States.