Customer Service Rep

Customer Service Rep

Schedule: Mon-Fri, 8am-4:30pm

We deliver the goods:

Competitive pay and benefits, including day 1 health & wellness benefits, employee stock purchase plan, 401k employer matching, education assistance, paid time off, and much more

Growth opportunities performing essential work to support America's food distribution system

Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors, and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but not limited to:

Input customer orders

Input customer credits

Input order and invoicing information accurately and in a timely manner

Assist customers with orders and problems. Contact vendors and request samples for customers

Provide informative and professional assistance when working with the public, customers, vendors, and co-workers

Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary

Attend training and customer service meetings

Performs other related duties as assigned

Required qualifications:

High school diploma/GED or equivalent

6 - 12 months customer service, call center, and/or related area

Preferred qualifications:

High school diploma/GED or equivalent experience

1 - 2 years customer service, call center, and/or related area within foodservice industry

Company description:

Vistar customers are everywhere people work, play, and shop. Vistar is America's leading candy, snack, and beverage distributor with more than 25 distribution centers delivering everything from popcorn to healthy meal replacements anywhere in the U.S. The company has thrived by innovating, exceeding customer expectations, and fostering a collaborative culture built on teamwork, doing what's right, and giving back to the communities they serve.

Benefits:

Click here for benefits information

Compensation: $20.00 - $25.00