Customer Service Coordinator I

Customer Service Coordinator I

This job posting is for a contingent resource on assignment with Corning Incorporated. This position could provide you with an opportunity to help Corning push the boundaries of technology while enjoying the benefits of working for Magnit. Magnit is a leading, global professional services and technology company and a certified "Great Place to Work". Magnit has been a leader in contingent workforce management since 1991 and works with leading Fortune 500 companies and other large organizations across the world.

Position Details:

100% onsite at the Learning Center, Market Street; Corning, NY 14831

Training will occur onsite - worker will then be able to work remote until the team returns onsite - Must be local to Corning or surrounding areas

Work Schedule/Hours: Monday thru Friday, 7:30 AM - 4:30 PM (EDT) OR 8:00 AM - 5:00 PM (EDT)

No overtime expected, if overtime is needed it will be when manager approved

Approximately 11-months contract

Responsibilities include:

• Takes calls from internal customers and department representatives in a fast-paced environment
• This is a customer service position - First point of contact for internal customers
• Position acts as a liaison between internal customers at all levels, and other departments within division
• Enters reservations into conference room scheduling software and facility work order system
• Enters work orders into software utilized by division partners
• Meets with department groups for customer events

Education Required:

2-year degree REQUIRED, business related fields are preferred

Must Haves:

• Punctuality
• Detail oriented
• Excellent customer service skills that include listening
• Excellent phone skills that include good enunciation
• Ability to work with a team and alone
• Good data entry and typing skills
• Good time management skills
• Calendaring skills

Desired Skills:

• Call center experience
• Quick learner
• High energy
• Experience with room scheduling software
• Good working knowledgeable of Microsoft Office

Pay Transparency:

This is the pay range that Magnit reasonably expects to pay someone for this position is $15.96/hour - $17.87/hour.

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

QUALIFICATION/ LICENSURE :

Work Authorization : Green Card, US Citizen, Other valid work visa

Preferred years of experience : 2+ Years

Travel Required : No travel required

Job Location Corning, New York

Pay USD 15.96 - USD 17.87 Per Hour

Contract Duration 11 month(s)

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.