Customer Service Billing Specialist

Customer Service Billing Specialist

Type: 12+ month Contract

Compensation: $24/HR

Contractor Work Model: Hybrid- Owings Mills, MD

ALTA IT Services is staffing a contractor for a Customer Service Billing Specialist to support a leading health insurance customer. The individual is responsible for serving as point of contact for internal and external customers regarding all complex billing and collection issues. Ensure the more complex accounts are accurately invoiced, reconciled and outstanding payments are collected so that the core system is correct and the client is satisfied.

Responsibilities:

• Reviews billing forms for accuracy and completeness before sending to payors.
• Assists in the preparation of monthly billing and accounts receivable reports.
• Researches and responds by telephone, or in writing to complex patient inquiries regarding billing issues and problems.
• Assists with complex billing issues, including contacting insurance carriers.

Qualifications:

• Billing experience within healthcare.
• 3 years experience in a Billing, membership enrollment, member services, claims operations or Finance role.
• Education Level: High School Diploma or GED

System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.