Client Account Manager For Sound Transit/wsdot

Jacobs Wsdot And Sound Transit Client Account Manager

At Jacobs, we're not just solving problems-we're shaping the future. From thriving cities to resilient environments, we turn bold ideas into impactful solutions that improve lives and transform communities. Consistently ranked among ENR's Top 5 firms since 2003, we're proud to remain #1 in Program Management, Water Infrastructure, and #2 in Transportation engineering design globally.

We're excited to offer a rare opportunity to lead sales for our well-established and high-performing Washington State Department of Transportation and Sound Transit clients in Puget Sound. Jacobs is a diverse and trusted professional services provider to both WSDOT and Sound Transit, which has resulted in consistent growth and one of our largest transportation teams in the US. We're seeking a long-term team member who is passionate about nurturing client relationships and growing our business across Washington including digital solutions, engineering, consulting, and construction management. Location: Bellevue or Seattle.

Your Impact

If you're ready to build on a strong foundation and help us grow our presence while continuing to serve our valued clients with excellence, we'd love to hear from you.

As the WSDOT and Sound Transit Client Account Manager you'll lead strategic relationships, external relations, and business development efforts across the transportation sector. You'll have the opportunity to impact strategic business relationships to ensure Jacobs has sustained client relationships to achieve client satisfaction. Working with members of our team, your focus is to make certain Jacobs has a thorough understanding of clients' needs and is seen as their best advocate for accomplishing their goals.

In this role, you will lead the WSDOT and Sound Transit Accounts. You'll collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts. Ability to collaborate with diverse internal teams, including sales staff, operations, market solutions technologists, legal, and contracting is essential to the role.

Key responsibilities include:

• Serving as the primary contact for client service and growth strategy
• Leading multidisciplinary client service teams with a shared vision of success
• Building deep, valuable relationships between Jacobs and client stakeholders
• Advocating on client needs and guiding strategic actions to grow market share
• Engaging executive sponsors and securing internal commitment
• Supporting hiring strategies, team development, and office growth
• Driving pursuit excellence through sales process discipline and proposal strategy
• Representing Jacobs in industry and community organizations to enhance our brand

Bachelor's degree in architecture, civil engineering, environmental science, planning, construction management, or related fields, or equivalent related work experience in lieu of a degree.

15 years of experience in the transportation market sector.

Proven record of coordinating teams and winning work in the transportation market.

High level existing contacts and strong relationships with WSDOT and Sound Transit.

Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work.

Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the market and develop the most responsive teams for our clients.

Be a strong team leader, consensus builder, and team player skilled in technical writing, communicating, and presenting to clients.

Established presence in the industry with a strong track record of community and political engagement, recognized as a trusted and influential figure in one or more of these sectors.

Ideally, you will also have:

• Proven record of developing zippered relationships with key clients at all levels (from executives to key management and operations levels).
• A technical background/experience in delivering transportation projects or programs

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.