Bilingual Licensed Insurance Customer Service - Spanish

Bilingual Licensed Insurance Customer Service - Spanish

Location: GOLDEN VALLEY, MN, 55427

Salary: $40000.0 - $60000.0/year

Experience: 2 Year(s)

Join a top-performing State Farm agency as a bilingual (Spanish/English) Customer Service Representative. Help customers with insurance coverage, claims, and policy changes while growing your career in a fast-paced, professional environment. Must be fluent in Spanish and English. An active Property and Casualty license is required prior to starting.

Responsibilities

• Establish and maintain customer relationships with follow-up as needed
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance coverage, policy changes, claims, transfers, and billing
• Use a customer-focused, needs-based approach to educate clients about insurance options
• Maintain a positive attitude and strong work ethic with a commitment to daily success

Qualifications

• Active Property and Casualty insurance license - MN required prior to start
• Life & Health license - optional but a plus
• Strong communication skills in English and Spanish (written, verbal, listening)
• Excellent interpersonal and relationship-building skills
• Detail-oriented, organized, and people-focused
• Self-motivated and comfortable in a team environment
• Proactive problem-solving skills
• Ability to learn new computer systems efficiently
• Able to multi-task in a fast-paced environment while maintaining accuracy
• Eligible to work in the US and complete a background check
• Bilingual; fluent in Spanish and English

Compensation and Benefits

• Salary plus performance-based bonus
• Paid time off (vacation and personal/sick days)
• Signing bonus
• Disability and life insurance
• Retirement plan with company match
• Valuable professional experience
• Opportunity for growth and advancement within the agency

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies

Employees of State Farm agents are not employees of State Farm

Selected candidates must meet licensing requirements and complete training programs